
1. Services Provided
Business in a Box offers business consulting, digital services, marketing support, and CRM solutions as outlined in each client’s scope of work or purchased package.
2. Payment & Refund Policy
All payments are final and non-refundable. Due to the customized and service-based nature of our work, no refunds or chargebacks will be accepted once work has commenced or services have been delivered in full or in part.
Payment covers both tangible and intangible deliverables as detailed in the project scope.
Invoices are payable upon receipt unless otherwise agreed in writing.
3. Dispute Resolution
Clients agree to notify Business in a Box of any concerns or disputes regarding service delivery within 7 days of delivery. Clients further agree to engage in good-faith discussions to resolve matters directly before initiating any chargebacks, disputes, or reversals via payment processors.
4. Client Responsibilities
Clients agree to provide accurate information, timely approvals, and required assets to ensure smooth project execution. Delays caused by incomplete or late submissions may impact timelines.
5. Confidentiality & Intellectual Property
All materials, strategies, and deliverables remain the intellectual property of Business in a Box until full payment is received. Both parties agree to maintain confidentiality of proprietary information.
6. Limitation of Liability
Business in a Box shall not be liable for indirect, incidental, or consequential damages arising from the services provided. Maximum liability is limited to the amount paid for the respective service.
7. Acceptance of Terms
By engaging Business in a Box’s services and submitting payment, the client confirms acceptance of these Terms & Conditions.